Merezha is a network monitoring and management system for telecom providers
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PON FUNCTION
The product's primary purpose is convenient OLT control & monitoring through integration with all major equipment vendors. Quick access to signal strength, temperature, load, and equipment error data. Prompt response from technical support through notifications and the ability to make changes or reboot equipment
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CUSTOMER CARD
We've collected the maximum amount of user data on one screen to speed up the work of your technical support team. Billing data, call and ticket history, equipment, and current status are available to your technicians in one click.
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OPERATIONAL EXPERIENCE
Merezha is designed for providers' business as a whole, not just for the technical support department. Control the balance of equipment and consumables using the Warehouse module, plan staff work, and receive operational/financial reports, subscriber base growth dynamics, and traffic cost reports.
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VOIP TELEPHONY
This module allows technical support to receive information about the subscriber before answering the call. When receiving a call, the technical support employee will be automatically redirected to the customer's card with all the data, significantly reducing the time spent on call processing and improving the customer experience of interacting with your business.
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WAREHOUSE MODULE
With this module, you can manage the stock of equipment and materials in the Warehouse, control costs, assign values to responsible persons, keep basic financial records, and generate inventory numbers and barcodes.
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STAFF MANAGEMENT
Merezha allows you to create different roles for employees, create a task calendar, issue timesheets, calculate basic labor costs, and calculate payments and bonuses. In addition, it is possible to assign a car to an employee or a team, forecast & control fuel consumption.
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PON
PRICING
Request test access to the product. It's easy and free.
Зв’яжіться будь ласка з нами і ми приймемо оплату зручним для вас способом.
Контакти для зв’язку:
@nms_merezha або [email protected]
